Privacy Policy

Introduction

EDOM Electronics ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Request quotes or product information
• Contact us through forms, email, or phone
• Subscribe to our newsletters or marketing communications
• Participate in surveys, contests, or promotions
• Apply for employment opportunities

This information may include:

• Name and contact information (email, phone, address)
• Company information and job title
• Payment and billing information
• Technical specifications and project requirements
• Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and location data
• Browser type and version
• Operating system and device information
• Pages visited and time spent on our website
• Referral sources and exit pages
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Processing orders and managing customer relationships
• Responding to inquiries and providing customer support
• Sending technical updates, security alerts, and administrative messages
• Marketing our products and services (with your consent)
• Improving our website, products, and services
• Conducting research and analysis
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, IT support, and marketing platforms. These providers are bound by confidentiality agreements and may only use your information to provide services to us.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure hosting and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Provide personalized content and recommendations
• Analyze website traffic and usage patterns
• Improve our website performance and functionality
• Deliver targeted advertising (where permitted)

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Restriction: Request limitation of processing your information
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

International Data Transfers

As a global company with operations in China and customers worldwide, your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses and other legally recognized mechanisms.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing ongoing services and support
• Complying with legal and regulatory requirements
• Resolving disputes and enforcing agreements
• Maintaining business records and analytics

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (where appropriate)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: